Verbio Selected for Membership in Avaya DevConnect Program Joins network of companies transforming the customer experience with solutions that leverage Avaya’s customer and team engagement capabilitiesRead more>>
Verbio is exhibiting at Mobile World Congress! Showcasing the latest developments in Natural Language Voice Portals and Voice Interfaces.Read more>>
Verbio's solutions will allow the Tax Agency to optimize its services, enhancing their agility and promptness in all procedures that concern the contributors.Read more>>
Televisió de Catalunya uses Verbio's Synthetic Voice technology that allows text to be transferred into voice in audiodescriptions for people with a visual handicapRead more>>
Verbio's objective is to provide solutions beyond natural language that enhance the multi-channel interaction between our clients and their consumers, going so far as to even allow them to conduct safe transactions through biometrics.
At Verbio we believe in the automation of customer service systems and in providing intelligence, passion and personality in each contact with the user.
In a global world, where so many different languages are spoken and with multiple interaction channels, our solutions allow you to get ahead and respond in real time, adapting all the while to the environment and emotions of your callers.
Our solutions have the ability of understanding and communicating in an empathic manner, thus offering sophisticated services with a high added value through the use of portals or virtual assistants, that result in less frustrations and increase the conversion of your clients.
We know how important it is to understand all of the interactions with your customers and to be able to gain knowledge from them, grasping the motives and concerns behind their communication, the quality of service they received, and the general satisfaction of their experience.