Putting AI to work
to make your lives easier.
Take your business to the next level with
AI-powered voice technologies.
Chances are you’ve interacted with Verbio many times
Since 20 years, we have been shortening the connection between humans and machines, allowing seamless and natural interactions.
2T+
Voice Interactions
1.5T+
Intents detected
50+
Languages and dialects recognized
Voice AI Connections
By giving voices to machines, we teach them how to understand our intents, our accents and our tone in order to identify emotions and recognize people just by listening to their pronunciation.
With voice becoming an essential interface for everyday communication, we put AI to work to help companies build natural, context-based and personalized connections.
More human. More AI.
Our Conversational and Cognitive AI solutions build innovative and empathetic human-machine connections that help our clients deliver unique customer experiences and scale their business through operational excellence.
Technology
You need a partner with robust, reliable and company-owned technology.
Flexibility
You are not like everyone else so we fully adapt to your needs.
Customer Success
Exceptional sales and support team with one goal: your success.
Technology
Over 20 years of experience simplifying human-machine connections by using AI-powered voice and text based technologies. We put technology to work to create natural, context-based and personalized connections.
Voice Technologies
Express human touch in conversations, differentiating languages, dialects and intonations.
Natural Language Processing
Leverage appropriate grammars, syntax, semantic and statistical model to understand and generate human language.
Deep Learning
Use deep neural networks as secret recipe of learning algorithms to train on and learn from data.
Artificial Intelligence
Draw new conclusions, adapt to new circumstances and identifying new patterns to communicate naturally.
Team
Our amazing team of driven professionals is at the heart of our business – made by humans!
87% of the team is AI Engineers and computational linguistics.
21% of the team has PhD´s specialized in speech and text.
89+ Publications written on Speech and text technologies.
30+ Conferences and talks delivered on Artificial Intelligence
Our customers, our advocates.
“Sprint is firmly moving towards AI in different areas, aiming to improve our relationship and our customer service with our clients. Verbio is putting in place its conversational AI solutions to make our interactions with our millions of customers easier and smoother, with an extremely responsive service and a robust reliable technology.”
Néstor Cano
COO at Sprint
“Con las tecnologías del habla de Verbio la AEAT es capaz de prestar atención telefónica de una manera ágil, amigable y eficiente en costes a todo tipo de contribuyentes las 24 horas del día, siete días a la semana, especialmente durante la campaña de Renta en las que el volumen de llamadas se incrementa exponencialmente. El plan de la Agencia es potenciar y evolucionar estos servicios con tecnologías de Lenguaje Natural.”
Jesús Gómez Parrondo
Jefe de Área at AEAT
“Gracias a Verbio hemos podido ofrecer el primer proyecto cognitivio en el sector de las utilities en América Latina. La solución nos permite ofrecer un sistema cognitivo y de reconociendo de voz que permite ofrecer una real optimización del contact center generando un incremento en la satisfacción de sus clientes.”
Bruno Cagliostro
Gerente Comercial at CLO
“Con Verbio como partner, podemos ofrecer al cliente un sistema de seguridad completo con tecnología de voz. El involucramiento del “C” level (y del board/owner) en el detalle de los proyectos, así como del equipo R&D ha sido muy valioso. Es un compromiso que no encuentras con la generalidad de los proveedores/fabricantes de la tecnología.”
Gustavo Dávila
Co-Founder and Sales Director at Novitech
Hungry for more success stories?
Learn moreHow can we help?
Tell us how we can help you, at Verbio we are all ears!
2019 has brought new challenges and a new look!
After 20 years of shaping the way Humans and machines communicate, we believe this new brand identity will be key to continue delivering the best value for our customers.