Voice AI solutions for
call & contact centers
Provide the best customer experience, reduce agent churn and improve operational efficiency
Used and trusted by:
Why choose Verbio?
Unparalleled Accuracy
Through client-specific customized language models and ultraprecise built-in ABNF grammars
Call Centre AI specialists
Experts in call centre interactions; expressions used, intent and vocabulary
Supporting Multiple Languages
Supporting global call centres with multi-language and dialect voice solutions
Enterprise Scale Offering
Providing large scale, enterprise voice technology solutions.
Our Technology
Speech Recognition
Designed to understand human spoken language expressed in a natural way by converting speech-to-text in real-time, using Deep Neural Network learning models.

Text-to-Speech
Pick among 25 ready-to-use catalog voices available in 12 Languages and 25 Dialects or fully customize your own one, for branding purposes like corporate voices, personalized announcement or for delivering impressive user experience for devices, media, and entertainment content.

Natural Language Understanding
Ensuring a customer is accurately understood and that a call is routed efficiently, is a crucial, complicated part of the call automation process. Verbio’s Natural Language Understanding (NLU) is designed to acquire and represent knowledge from the call center sources and learn at scale from every interaction.

Voice Biometrics
Users have become hyper-demanding, requiring excellent and immediate customer service at any time in the call and contact center. This translates into 24×7 availability, a natural & friendly application, with immediate and efficient self-service interactions.

Providing the ultimate customer experience
Our Cognitive and Conversational AI solutions enable innovative and empathetic human-machine interactions in call and contact centers helping brands worldwide listen to and understand their customers, automate communication processes, and deliver more efficient and personalized experiences.
Customized Solutions
Specific grammars and knowledge will be added to meet your business and customers’ needs
Proprietary Technology
State-of-the-art and company-owned technology available in a flexible and secure deployment
360º Customer Journey
The only technology able to Listen-Understand-Interact using natural human language
Innovation
With over 20 years of experience within the field, we are experts in speech technology and Voice AI solutions. We provide unparalleled Voice AI technology to our customers and partners across the globe.
Speech Recognition
Text-to-Speech (TTS)
Natural Language Understanding (NLU)
Voice Biometrics
Team
Our global team of driven professionals are at the very heart of our business