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For Partners

For Partners

Add unparalleled Voice AI technologies to enhance your offering's business value
For Partners

Verbio Partner Solutions

Strong partnerships are the foundation for close business relationships

Industries such as telecommunications, banking and insurance are facing increasing wait times at their call and contact center since COVID. Enterprises always had the real threat of customer churn, but now expectations by customers have changed and they are expecting highly personalized customer service. With people working longer and harder, customers are expecting self-service options and access to services 24 hours a day. There is also the very current issue of call and contact centers finding it increasingly difficult to recruit and retain good agents. These agents need different skill sets, with high levels of empathy and problem solving skills. To retain good agents, their jobs need to be more enjoyable, focusing on complex problem solving, not filled with high call volumes and thousands of tedious repetitive tasks.

 

Verbio’s Conversational AI partners are working globally, to address the pain points of enterprise call and contact centers. Helping to reduce large call volumes and provide 24/7 self-serve options, diverting thousands of tedious tasks. With Verbio as your partner, you know you have experts that have been focusing on Voice AI and call automation, for over 20 years. Conversational AI partners can select the parts or complete Voice AI offering.

 

Verbio’s technology is all built in-house, and we are known for our highly customizable solutions and incredible accuracy of over 90%. Of course, accuracy is very important in customer service, as how can you direct your customers to the right support if you can’t understand what your customer is saying? Also, if the customer cannot be understood, then this will cause high levels of calls being drop and cause low call retention – who wants to keep on repeating the same request over and over again? Verbio is expert in many languages and particularly Spanish and Latin American languages which is very helpful for our global partners working to large scales and also within the US market. Also, our transcription services can help with customer quality assurance and insight, to increase customer personalization.

Comprehensive package of integrated technologies

Verbio’s Call Transcription and Call Automation solutions can be integrated into any platform or service provider’s stack, regardless of industry or use case.

Verbio Call Transcription
Combining Verbio technologies, Call Transcription can create great conversation insight. The call between the customer and the agent can be transcribed, creating two separate scripts from both the customer and the agent.
Verbio Speech Recognition
Converting speech-to-text in real-time. Designed to understand the human spoken language in many languages and customized with business-specific vocabularies.
Verbio Text-to-Speech
Verbio's text-to-speech provides partners with an innovative way to express your brand voice, communicating emotions, different languages, dialects, and intonations.
Our Partners

Our Partners

Verbio is proud to name some of the most esteemed brands in voice technology, security, and cloud as its partners. Looking for more information, or want to become a partner? We run a Partner Alliance Program, that your business can join today.

Become a Partner
Become more competitive in your market

Become more competitive in your market

Create the best technology scenario for your customers by combining your technologies and Verbio’s voice AI solutions and obtain expertise, reliability, and better time to market than the competition.

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Build your own AI ecosystem with ease

Build your own AI ecosystem with ease

Verbio’s technologies are interoperable with primary Contact Center and IVR technology providers and platforms. Thanks to its interoperability and easy customization, partners can build and launch a complete Voice AI ecosystem in a few weeks.

Technologies
Reduce development costs

Reduce development costs

Avoid wasting time and resources developing your own voice AI solutions, trust Verbio an industry expert with over 20 years of experience developing and refining voice AI technologies.

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Cloud speech recognition and text-to-speech

Cloud speech recognition and text-to-speech

Speech Center, our flexible and secure cloud platform that provides our partners with the necessary tools and speech technology modules to enhance your contact center solutions while improving your customer experience.

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