HR Payroll & Administration Specialist

We are looking for a Payroll, Administration & Employee Relations Specialist to join our team in Barcelona

About us

For 20 years, Verbio Technologies has been on the cutting-edge of voice technologies to simplify human-machine communication. Born as a spin-off of Polytechnic University of Catalonia (UPC), we are now a global Conversational AI provider, trusted by the most valuable companies worldwide!
We are passionate about building speech AI technologies (Voice Biometrics, Speech Recognition, Text-to-Speech Conversion, Cognitive NLU) to unfold voice conversational and speech security solutions which drive to boost customer experience and shrink operational costs in the contact center.
All our products are based on the latest Neural Networks and Machine Learning Techniques and by working on their implementation on real use cases.
Currently, Verbio is experiencing a time of change, with significant growth not only in the number of employees but also in a greater product orientation. This means that Verbio will continue having many challenges and opportunities, and also will do so for every team!

Our Mission

We’re on a mission to make people’s lives easier by using AI-enabled technology.
At the moment we are helping companies to better understand their clients, create engaging experiences and access to actionable insights in order to increase operational efficiency.
Everything by simplifying Human-Machine communication.
We have made millions of users, customers, employees and kids smile at how natural it is to communicate with technologies through their voices.
If you enjoy challenges and learning every day in a very innovative environment, this is your company!

The team

We are a growing team of driven professionals with offices in Spain, US, Mexico, Brazil and UK, 85% composed by Engineers or Linguists and over 20% PhD’s.
If you enjoy challenges and learning every day in a very innovative environment, this is your company!

About the role

Our Administration and HR teams are growing, and we have created this new position. We are looking for a person that centralize all the Payroll, Labor relations and Comp & Ben tasks and projects.
You will be in charge of the payroll cycle, the administrative tasks related to the changes in employee status (new hires, salary increases, leaves…) and administering Verbio benefits programs. On the other hand, you will have the opportunity to bring added value and improvements to all the activities related to your field, that can contribute to increase our employee’s satisfaction, and become a the place where everybody wants to work within the Voice AI industry.

For the day to day work we use

● HR payroll and employee information platforms: Bizneo (for Spain), Paychex Paychex Flex account (for the US) and Remote (for employees in locations where Verbio don’t have headquarters).
Microsoft Office (Word, Excel, Power Point).
● Google site for shared documents, email, and calendar.
● Primary Language: English and Spanish.
● JIRA: to work following the Agile methodology.

We most definitely want you if…

We most definitely want you if you are someone interested in make improvements in the all the processes that we have related to the employees of Verbio. We want to make sure that our employees felt valued and look at Verbio as a good place to work.

You will

● Manage the monthly payroll cycle for 100 employees located around the globe, with the 3rd party providers and administering the payroll employee portals.
● Manage the required documentation and the onboardings meetings with the new hires of the company.
● Keep up to date the HR systems, employee data, folders, and reports (salary records…).
● Manage all the salary changes of our employees (salary increases, new hires, leaves…)
● Administer Verbio benefits programs (flexible compensation, health insurance, meal vouchers, 401K etc.) with the benefits providers and managing the enrollment, renewal, and distribution processes.
● Ensuring the Company is compliant with local legislation through our 3rd party providers.
● Liaising with external lawyers for legal & labor relations-related matters, and improvements
● Analyze, benchmark and improve the benefits we have in the different Geographies.
● Lead the process of payroll implementation in other locations where Verbio can be settled in the future.
● Detect areas of improvement and being actively involved in related projects, to make Verbio a great place to work.
● Carry out projects related to the area (i.e. equality plan, implement the law for “los derechos de las personas con discapacidad y de su inclusión social”…)
● Be the main support person and a business partner for the staff of the assigned business area when they have labour relation questions.

What you will do in your first 3 months

● Get onboard with the People department and Admin Department to know where we are and what we would like to achieve in terms of the employee satisfaction in Verbio.
● Stablish a procedure to hire and onboard someone in Verbio (documentation, onboardings, meetings etc.).
● Manage all the employee information in Verbio.
● Prepare and review monthly payroll through our 3rd party providers.
● Acknowledge the benefits we offer to our employees and start thinking on what we can improve in every geography.

Skills and Experience

● Labor Relations or Business Management Degree
● High level of English (B2+) and Native Spanish
● 3 or more years’ experience in working on payroll cycles directly or with 3rd party providers.
● Interest in being involved in international projects in terms of labor relations and have initiative to lead projects in new locations.
● Capacity to adapt to the methodology that we have already implemented in Verbio called PEAK (around Agile methodology).
● Strong with numbers and high analytical skills required.
● Detail-oriented, accurate, excellent quality management skills, and high-level customer experience orientation.
● Strong ethics and discretion managing sensitive information.

Nice to have

● Experience on managing different tasks and projects in different countries. In Verbio we have different locations and probably we will add new ones.


Why should you work with us?

● You will become part of a young, dynamic and international team (8+ nationalities), with a great deal of PhD’s and expert engineers.
● Flexible Timetable and hybrid working system
● Health Insurance
● 23 days of paid vacation leave per year
● Flexible compensation plan (transportation, restaurant & kindergarten tickets)
● Our headquarters is located in the heart of Barcelona
● Weekly English language classes , also you will access an online training platform to keep developing your skills.
● We love and encourage challenges, so you will have infinite possibilities of learning and growth. If you’re up to it, sky’s the limit.

Verbio is an equal opportunities employer encouraging applications from everyone regardless of sex, age, race, ethnicity, religion, sexual orientation, gender identity, pregnancy, marital status or disability, fostering a diverse and inclusive workplace.

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