We don’t talk to walls in real life, why should your customers using automated systems?
An often overlooked but pivotal component of a speech-led dialog system, a dialog manager stores the state of certain variables (eg. Dialog history, unanswered questions, previous answers) of the dialog depending on the dialog initiative. The Dialog Manager will connect the speech recognition (ASR or LVSR) and Natural Language Understanding components to speech synthesis (TTS).
The Verbio team has developed various tools to help our users build dialogs and integrate our technology with a dialog manager in a manner that is efficient and straightforward.
Contact Verbio’s experts to find out more about integrating our software with a dialog manager.