Conversational and Cognitive AI solutions
Start to deliver a completely new brand experience! Discover our solutions for Contact Center, Telco, Retail, Public Sector, Media and Banking and if you are looking for something specific, get in touch with us to check tailored options for your business.
Gather customer insights by analyzing intonations, sentiment and intent of conversations, either by text or voice. Understand the reason for complaints, monitor the quality of the service offered and ultimately calculate experience satisfaction of each interaction.
Your brand voice can have a big impact on your customer’s comfort and happiness level during first and ongoing interactions with your business.
Conversational solution for live engagement and online support, communication process automatization and efficient problem resolution.
Cognitive Contact Center
Allow customers and employees to interact with your business 24/7 in voice format without the need of a human operator with a smart IVR for automatic communication, waiting lines optimization, tasks automation and live support.
Voice Assistants are conversational agents that use cognitive technologies to perform tasks or services based on verbal commands. They are able to interpret human speech and respond via synthesized voices. Users can ask their questions, control home automation devices and media playback via voice, and manage other basic tasks such as email, to-do lists, and calendars with verbal commands.