We succeed when our clients succeed, and work hard every day to improve the interaction between people

Working at Verbio

Leverage your expertise in speech technology!

Manage the Sales Engineering Tasks for Verbio in the US!!

By launching our presence in the U.S. market, Verbio continues to define the next generation of speech technology solutions and services.

We believe in the automation of customer service systems and in providing intelligence, passion and personality in each contact with the user.

Verbio solutions have the ability of understanding and communicating in an empathic manner, thus offering sophisticated services with a high added value through the use of portals or virtual assistants that result in fewer frustrations and increase the conversion of your clients.

Our wide technology portfolio, global network, small company culture, and talented team are our primary market differentiators while our core values focus on superior client satisfaction, cohesive global teams, and employee growth and development.

Reporting to the EVP of North America, the new Sales Engineer Manager will be responsible for successfully supporting the sales team in positioning Verbio products and services in the marketplace:

  • Supporting the Sales team with proposal, presentations, product positioning and ROI calculation
  • Developing and designing the technical points of the proposals (architecture, sizing, tasks, timing), and making the required changes prior to customer acceptance.
  • Developing System Architecture Requirements and Diagrams
.
  • Demonstrating Verbio products and services suite differentiating the Verbio product offering/services within the market and being able to prepare new demos.
  • Serving as the technical point-of-contact ensuring all partners and customers receive the required support
  • Providing continuous engineering support throughout the project management of installations from inception through implementation.
  • Collaborating with the engineering team to determine how products and services could be made or modified to suit customers’ needs.
  • Advising customers on how best to use the products or services provided.
  • Training partners/customers
  • Maintaining knowledge and proficiency with industry components & standards
  • Acting as technical project manager when required

Qualified candidates will bring the following experience and competencies to our team:

  • Excellent technical knowledge of speech technology and IVR sectors and applications
  • Hands on experience in software development
  • Business acumen
  • Exceptional planning/organization skills
  • Experience in application development is a plus
  • Confident verbal/ presentation/written communication skills
  • The ability to work both independently as well as part of a team
  • Professional work ethic, proven problem solving skills, excellent interpersonal skills
  • Committed, Proactive, Resolute and Passionate are key traits of your personality

Verbio seeks candidates with strong credentials who prioritize customers and value dynamic work cultures, teamwork, effective interpersonal skills and respect technical leadership to build world class technology and customer relationships.

Please provide your resume along with your cover letter outlining the following key criteria:

  • Achievements during the last three years
  • KPI’s
  • Primary customers experience during last three years
  • Certified product knowledge

Resumes and cover letters may be sent to jobs@verbio.com and reference job title Verbio Sales in the subject line of your email.

Verbio is an equal opportunity employer who values diversity in the workplace.

 

Join a 100% focused Verbio Team and invest in your career!